Order Processing:  

As all products are handmade, please allow up to 10-15 business days for a shipping notification.


Shipping varies from country to country. Please calculate your shipping costs at checkout.

Canadian orders are currently shipped via Expedited Parcel. For lettermail shipping, please contact us for rates. 

United States and International packages ship via Small Packet Air Mail and are untrackable. US and International orders may be upgraded to include tracking. Please contact us for more information. Packages shipped via Small Packet Air Mail do not come with insurance. Hello Waffle Cosmetics is not responsible for any damaged or missing packages and all customers are encouraged to purchase Tracked Packet shipping for their orders.

Shipping Times:

Canada: 2-10 business days

United States: 5-10 business days 

International: 5-20 business days

Shipping Upgrades:  

United States orders over $100 CAD will have their standard Small Packet Air Mail shipping upgraded to Tracked Packet shipping free of charge. This does not apply to international customers. 


Due to the nature of the products we sell, we currently do not offer returns or refunds on our products.