Frequently Asked Questions

Do you offer free samples?: 

Hello Waffle is pleased to offer a free sample policy on all orders. Orders under $50 CAD will receive a free sample with their package. Orders over $50 CAD will receive a free full sized product. 

Where does this store ship from?

We ship from Aylmer, Quebec.  

Do you accept international orders?

Hello Waffle is pleased to offer worldwide shipping.

Why isn't my tracking working? 

Only Canadian orders are guaranteed tracking with their packages. US and International orders ship via Small Packet Air Mail which are untrackable. 

How can I pay?

Hello Waffle uses PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Anything Else?

Please do not hesitate to contact us through the contact form for any questions or order inquiries.